Duelz ignores withdrawal of more than £40,000!

The player in quation have been trying to cashout his fair winnings for more than 14 days, at first he was requested to submit various documents to Duelz Casino, which he did provide, now they are ignoring him.

Whenever he asks them for an update he keeps on getting told that they have no idea when anything will be solved and when they will be able to finish up the verification? The player is of course very frustrated as this is a very big amount

“Never experienced anything like it”

Duelz Casino didnt give up trying to make him play away his winnings, they kept replying and asking for endless documents to which the player already had provided them. This shady casino also goes as far as saying the people who was contacted in their support do not exist at all. This is a situation which all players will deem as highly unacceptable, a licensed casino can not behave this way and should have their license revoked asap.

Some of the documents Duelz keep asking about

• Card payments
• proof of address
• source of funds
• bank statements going back 4 months
• payslips
• photo id
• photo id selfie
• proof of employment (contract) and p60

They are going over their limits and abusing their power, it seems to our team that they’re trying to convert the amount back to themselves and that they won’t pay the player. A strong warning to all players! PS: Duelz Casino is blacklisted at our site due to major payment issues, and has been for over 2 years. Be aware of these scammers, the same owners also operate two other brands that we are aware of: Nyspins and VoodooDreams.